As long as your issues are not affecting one browser or your internet connection we can remove any virus, spyware or malware infection without you having to take your machine anywhere or have anyone visit your machine.

We always apply a no fix, no fee guarantee and whilst in session we will clean and speed up your system (if possible) as a part of our normal service.  We usually respond in a few minutes during office hours.

This service costs £50 (inc. taxes) by PayPal or on credit account for existing approved clients.

To start the process, open a new ticket and select “Remote Session Request” and we will send further instructions as soon as possible.

We operate an online support ticketing system, this ensures that you get the fastest response possible as the system automatically sends you request to the pople with the right skills to help, all you have to do is create a support ticket.

You may, of course, get in touch with your yortech contact directly, however this is often not the fastest way to gain attention if they are away from their machines for any reason (out of hours, breaks, meetings, holidays, etc.).

New clients can either contact us or use the support ticketing system to get in touch with the right person to deal with your enquiry.  We no longer publish contact phone numbers as all of us yortech practice what we preech; mobile working from anywhere.

We offer remote support to our existing clients to train and help them troubleshoot, solve and setup software. To access remote support you will need a pre-installed desktop icon or a unique personal identification code (provided by yortech).

You may then be asked to download some software and you should Run this and respond with Yes, OK or Allow to any questions you are asked. Once complete we will have access to your system as if we were sitting in front of it.